Client Testimonials

 I engaged Stephanie of Lucio & Associates, to lead a workstream to implement a new operating model and structure for a complex, global function. She was a great addition to the project team, bringing detail and a disciplined approach to the organization design process. She stepped into the project midstream, quickly analyzed the work done to date, applied best practices and insights from previous transformations and proposed a course of action. Her plan included recommendations to support the functions need to improve performance and reduce costs, internal/external benchmarks to support the business case, creation of a job service catalog of offerings, a service delivery model, governance plan, shared services exploration, a vendor spend analysis/recommendation and a global organization design. I highly recommend Stephanie to companies looking to improve their overall performance through a more effective delivery of services.